4300 Di Paolo Center Glenview, IL. 60025 USA
Tel: 847-296-4500 Fax: 847-296-4505
Toll Free: 800-925-LOCK (5625)

FAQ

1. Do we have a minimum order?
OEM Hardware Group does not have a minimum order size for standard products. We feel that all our customers deserve the highest quality of service and a fair price without being pressured into purchasing more product than they need.

2. Why should an OEM buy from a distributor rather than direct from the manufacturer?
The distributor in this market place provides a valuable service to the OEM that the manufacturer would not. OEM Hardware Group carries inventory, ships orders within 24 hours, drop ships, has no minimum order requirements, accepts blanket orders, tracks your usage on parts, and provides better pricing in most cases. The added value OEM Hardware Group provides to its customers is untouchable anywhere.

3. What are your credit terms?
Our standard terms after credit has been approved is 1% 10-days, Net 30-days. We also ship C.O.D. and except all major credit cards at no additional charge.

4. What are your hours?
OEM Hardware Group is open Monday thru Friday, 8:00 a.m. to 5:00 p.m. (central time).

5. Do you have a Toll Free Number?
24 hours a day, 7 days a week! Phone: 1-800-925-LOCK and Fax: 1-847-296-4505